ae777 Privacy Policy — How We Handle Your Data

1What Information We Collect

When you register on ae777, we collect the personal information you provide directly. This includes your full name, date of birth, mobile number, email address and the payment method details associated with your PKR account (such as your JazzCash or Easypaisa mobile wallet number, or your bank account details for Raast and direct bank transfers).

In addition to what you actively provide, ae777 also collects certain technical information automatically when you use the platform. This includes your device type, operating system, IP address, browser type, session timestamps and pages or sections visited within ae777. This technical data helps us understand how players use the platform and identify potential security issues.

If you contact ae777 customer support — whether through chat, email or any other channel — we retain records of those conversations. This helps us provide consistent support and review past interactions if a dispute or query needs to be escalated.

During the verification process, we may collect documentation such as a copy of your CNIC or other proof of identity. These documents are used solely for identity verification and payment ownership confirmation, and are stored securely with restricted access.

2How We Use Your Information

The personal information ae777 collects is used for specific, legitimate purposes related to running the platform and your account. We do not use your data for purposes beyond what is necessary and proportionate to delivering the ae777 service.

The primary purposes for which we use your information include:

• Account management: Creating and maintaining your ae777 account, verifying your identity and managing your login credentials and session security.
• Payment processing: Processing PKR deposits and withdrawals via JazzCash, Easypaisa, Raast and bank transfers, verifying payment ownership and preventing fraudulent transactions.
• Platform security: Detecting and preventing fraud, multi-accounting, bot activity, money laundering and any other conduct that violates ae777's Terms and Conditions.
• Customer support: Responding to your queries, resolving disputes and assisting with account-related requests in a timely and accurate manner.
• Platform improvement: Analysing aggregate, anonymised usage data to understand which features players use most, identify technical issues and improve the overall experience on ae777.
• Promotional communications: Sending you information about ae777 bonuses, promotions and platform updates where you have agreed to receive such communications. You can opt out of marketing messages at any time through your account settings.
• Responsible gaming: Monitoring account activity patterns to identify signs of problem gambling behaviour and applying self-exclusion or limit restrictions where requested or required.

ae777 does not use your personal data to make automated decisions that have significant legal effects on you without a process for human review and appeal.

3How We Handle Payment Information

All financial transactions on ae777 are processed in PKR. When you make a deposit or withdrawal using JazzCash, Easypaisa, Raast or bank transfer, the payment details you provide are used exclusively to process that specific transaction and to verify that the payment method belongs to your registered ae777 account.

ae777 does not store full bank account numbers or full card details on our own servers beyond what is operationally necessary for transaction reconciliation. Payment processing is handled through secure payment infrastructure. Your mobile wallet numbers and bank account references are stored in encrypted form and are only accessible by authorised personnel involved in payment operations and fraud prevention.

ae777 will never ask you to share your JazzCash or Easypaisa PIN, your internet banking password or any full card number via chat, email or phone. Any request of this nature is not from ae777 — please treat it as a phishing attempt and report it to us immediately.

Payment data is retained for as long as your account is active and for a period thereafter as required for financial record-keeping, fraud investigation or dispute resolution purposes.

4Cookies and Session Tracking

ae777 uses cookies and similar session technologies to make the platform function properly and to improve your experience. Cookies are small text files stored on your device that help ae777 remember your preferences, keep you logged in during a session and analyse how you interact with different parts of the platform.

The types of cookies ae777 uses fall into three main categories:

• Essential cookies: These are necessary for the platform to function. Without them, features like account login, session security and the game interface would not work. These cannot be disabled without breaking core functionality.
• Analytics cookies: These help us understand aggregate usage patterns — which games are most popular, where players navigate and how long sessions typically last. This data is anonymised and used only to improve the platform. ae777 uses standard analytics tools for this purpose.
• Preference cookies: These remember your settings, such as your preferred language or display preferences, so you do not have to re-enter them every visit.

You can manage cookie preferences through your browser settings. Disabling essential cookies will prevent you from logging into your ae777 account and using the platform. Disabling analytics or preference cookies will not prevent access but may reduce personalisation.

ae777 does not use cookies to serve third-party advertising on the platform. Your browsing activity on ae777 is not shared with advertising networks.

5When and With Whom We Share Your Data

ae777 does not sell, rent or trade your personal information to any third party for their own marketing or commercial purposes. Full stop. Your data is yours and we treat it that way.

There are specific, limited circumstances under which ae777 may share certain information with third parties:

• Payment processors: To complete your deposits and withdrawals, transaction details are shared with the relevant payment provider — JazzCash, Easypaisa, your bank or the Raast system. Only the information necessary to process the transaction is shared.
• Identity verification services: Where required for account verification, limited identity data may be processed through secure verification services to confirm that your details are accurate and that you are an eligible adult user.
• Platform infrastructure providers: ae777's platform relies on hosting, database, security and software services. Providers of these services may have access to platform data as part of their service delivery, but they are contractually required to handle that data securely and only for the purposes defined by ae777.
• Fraud and security investigations: Where ae777 has reasonable grounds to suspect fraud, money laundering or serious platform abuse, relevant account and transaction data may be reviewed internally or shared with payment providers to support an investigation.
• Legal requirements: If ae777 is required by law to disclose information — for example, in response to a valid legal order — we will comply with that obligation. We will notify affected account holders where we are legally permitted to do so.

In all cases, data sharing is kept to the minimum necessary. ae777 does not share your personal data with unrelated businesses, data brokers or marketing platforms.

6How We Protect Your Data

ae777 takes the security of your personal information seriously. The platform uses industry-standard encryption (SSL/TLS) across all connections between your device and ae777's servers, meaning the data transmitted during login, deposits, withdrawals and account management is protected in transit.

Account passwords are stored using strong one-way cryptographic hashing — ae777 staff cannot see your password in plain text. Your account is further protected by session management controls that automatically log out inactive sessions after a defined period.

Access to personal data within ae777 is restricted on a need-to-know basis. Only staff with a specific operational need — such as payment team members processing withdrawals or support staff handling your query — have access to relevant parts of your account information. All internal access is logged and audited.

Despite these measures, no online platform can guarantee absolute security against all possible threats. You play an important role in keeping your account safe — use a strong, unique password for ae777 that you do not reuse on other sites, and keep your login credentials private. If you suspect your account has been compromised, contact ae777 support immediately.

7How Long We Keep Your Data

ae777 retains your personal data for as long as your account remains active and for a reasonable period after account closure. The specific retention period depends on the type of data and the reason it was collected.

When data is no longer needed for any legitimate purpose, it is securely deleted or anonymised so it can no longer be linked back to you as an individual.

8Your Rights Over Your Data

As an ae777 account holder, you have the following rights regarding your personal data. To exercise any of these rights, contact ae777 support using the email address displayed in the footer of this page and we will respond within a reasonable timeframe.

• Right to access: You can request a copy of the personal data ae777 holds about you at any time.
• Right to correction: If any of your personal information is inaccurate or out of date, you have the right to request that it be corrected. For account details like your mobile number, you can update these directly through your account settings or by contacting support.
• Right to deletion: You can request that ae777 delete your personal data. We will process this request where there is no overriding legitimate reason to retain the data — for example, outstanding financial obligations, active fraud investigations or legal retention requirements may affect how quickly full deletion can be completed.
• Right to restrict processing: You can request that ae777 limit how your data is used while a correction or deletion request is being reviewed.
• Right to opt out of marketing: You can stop receiving promotional messages from ae777 at any time by updating your communication preferences in your account settings or by contacting support directly.

ae777 will not discriminate against you for exercising any of these rights — your account access and service quality will not be affected by a valid data rights request.

9Minors and Age Verification

ae777 is strictly an adult platform for users aged 18 and above. We do not knowingly collect personal data from anyone under 18. During registration, you are required to confirm that you are an adult. Where ae777 has reasonable grounds to suspect that an account belongs to a person under the age of 18, that account will be suspended and any personal data associated with it will be deleted after completing any legally required investigation.

If you are a parent or guardian and you believe that a minor in your household has registered on ae777, please contact our support team immediately using the email address shown in the footer. We will investigate and act on all such reports promptly. Please keep your login credentials private and use device-level parental controls to prevent minors from accessing adult gaming platforms.

10Third-Party Platform Services

ae777's platform incorporates services and content from trusted technology providers — including game studios, payment gateway infrastructure and platform analytics tools. These providers may process certain data as part of delivering their service to ae777. All third-party providers used by ae777 are contractually required to handle data securely, use it only for the purposes defined by ae777 and not to share it further without authorisation.

When you click through to download the ae777 App or interact with any game content, some limited technical data (such as device type, IP address and session identifier) may be processed by the relevant third-party service infrastructure as part of normal platform operation. This is standard practice for online platforms and does not involve sharing your name, payment details or any sensitive personal information with game studios or content providers.

ae777 is not responsible for the privacy practices of any external websites that you may navigate to from a search engine or third-party link. This Privacy Policy applies only to ae777's own platform at ae777.st and the official ae777 App.

11Changes to This Privacy Policy

ae777 may update this Privacy Policy from time to time to reflect changes in how the platform operates, the services we offer or applicable data protection practices. When material updates are made, the "Last Updated" date at the top of this page will be revised. Where changes are significant, registered players may be notified through the platform dashboard or App notification.

It is your responsibility to review this Privacy Policy periodically. Continued use of ae777 after any update has been posted constitutes your acceptance of the revised policy. If you disagree with any changes, you should stop using the platform and contact ae777 support to request account closure and data handling in accordance with your rights.

12How to Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise your data rights or need to report a privacy concern, you can reach ae777's support team using the contact details displayed at the bottom of this page. Please include your registered account mobile number or email in any privacy-related enquiry so we can locate your account and respond accurately.

For data deletion requests or requests to access the information we hold about you, please email us with the subject line "Privacy Request" and clearly describe what you are asking for. We aim to respond to all privacy-related enquiries within 5 to 7 working days.

This Privacy Policy should be read alongside ae777's Terms and Conditions and Responsible Gaming policy, which together form the complete set of rules and commitments governing your use of the ae777 platform.